Customer Service

We appreciate your business and your satisfaction is our number one goal! Please contact us with any questions you may have or comments you would like to share to with us to help improve our product line.

You can call our toll-free line between the hours of 9:00-5:00p.m. to speak with a BuoyliftTM expert. If you prefer to email, you may do so at anytime and will receive a reply within 24 hours.

If for any reason you would like to exchange your order for another size please call our toll-free number at 888-689-3862 or email us at info@BuoyliftDesigns to get an exchange authorization. If you would like to return your item for a full-refund please call or email for authorization number and return your unwashed product within 30 days of purchase.

We offer free first-class shipping on every order. This usually takes 5-7 business days to arrive.

If you want to get your shipment sooner, you can upgrade to Priority Mail which is 2-3 days delivery and includes tracking. Just follow the instructions when you check out and choose "Priority Mail".